Please consult the documentation below to have your most frequently questions answered. If your question remain unanswered, please open a ticket from your account dashboard. I’ll answer your inquiry as soon as possible.

You may call me Festinger, and I’ll be your go-to guy for all things WordPress & Shopify you may imagine. I have a great collection of paid WordPress & Shopify themes and plugins, all 100% legal. I believe in the open source community and believe that WordPress & Shopify should be available and affordable to all. Unfortunately premium products authors refuse to decouple support from the code, they won’t set regional price differences and they rarely offer discounts to students, low waged or the young. We are providing a third way by redistributing the code without any unneeded extras and I don’t sell premium products to make money, I make money to bring more premium products to The Vault.

Again, a completely valid point. For those of you who don’t know me from BlackHatWorld, I have a reputation for clean, awesome WordPress themes and plugins, some of which you can even get for free. If you’re still unsure, be my guest and check out some (if not all) of the provided links. Just try to count all the grateful people on the threads. Come on, be my guest! I have nothing to hide.

This is probably the biggest concern people have about downloading plugins like this. You can rest assured that I did not tamper with any of these files. They’re all as clean as a whistle. It goes without saying that you can run them through any and all antivirus and anti-malware software you can think of if you’re still unsure. The majority of the themes and plugins in the vault are untouched, that means not in single file has been touched. However, some items may not work without activation and these are safely activated by me. This will be explained on all downloads pages.

Yes. Every item listed on the website can be purchased for $4.99 per single item. You will get access to future updates of that item too. However, if you consider to download more than one single item, you could consider taking a membership plan which allows you up to unlimited downloads per day.

In general, items should be downloaded immediately after successful purchase. It may vary on the payment gateway you’ve used during the checkout.

Use a purchased item for your own personal or client websites.

You may not offer them for redistribution or resale again of any kind. Your account will be locked and no refund will be issued.

As many as you like. The plugins and themes are 100% GPL licensed so you can use them as often as you like on as many sites as you like.

Yes, 100%. I approve each item manually after checking & screening with my rock solid screening process. However, some items may not work without activation and these are safely activated by me. This will be explained on all downloads pages.

Yes. As soon as I get notified about an update, I go and download it from the author and update it on the site. I send regular emails advising when items have been updated so please be sure to provide an active email address when you sign up. Items are updated on daily basis. You can submit an update request on the items page if you need an update sooner.

Ignore it. Developers include these so that the product can update automatically or so that you can register for their support. The item itself will work perfectly fine without anything being entered in the box. You can use the auto update functionality of our own Vault plugin to have your WordPress items up to date.

Basically Not. If you require technical support regarding a theme or plugin then you will need to either purchase the product directly from the original author (a link is provided in the product page) or you will need to hire a freelancer to take a look for you. Alternatively you could ask me for paid help. Not offering support is the way in which I am able to offer the products at the discounted price.

Yes. Please check the ‘request an item’ page for the terms and conditions.

Since this service offers non-tangible, irrevocable goods I do not provide refunds after the product is purchased, which you acknowledge prior to purchasing any product on the website. Please make sure that you’ve carefully read service description before making a purchase. Also, refunds will not be provided if your access to the private storage has been revoked. Renewals will not be refunded.

A common issue that can occur when installing a WordPress themes is “The package could not be installed. The theme is missing the style.css stylesheet.” error message being displayed when uploading or activating the theme.

One of the reasons you may receive this error is if you have uploaded the incorrect file. You have 2 options for downloading your theme.

  1. Installable WordPress file only.
  2. All files and documentation (full zip folder). You will need to extract and locate the installable WordPress file.

Upload the Installable WordPress file admin area

  • Log in to your WordPress admin area.
  • Browse to Appearance > Themes.
  • Click on ‘Add New’.
  • Click ‘Upload’.
  • Browse and select the theme zip file to ‘Upload’.

Upload Via FTP

  • WordPress files can also be uploaded manually via FTP.
  • Upload the files to /wp-content/themes/ folder on your server.
  • Login to your WordPress admin area to change the theme.
  • Check out the guide on here.

Anything else?

If your question is not answered, please submit a ticket support and I’ll respond as soon as possible.